Who are our clients?
Our clients range from very small to large companies. Their common feature is their search for a tailor-made type of service, completely suited to their expectations in terms of IT infrastructures, outsourcing services, and offers of private cloud.
This target is especially well fitted to Prolival’s dedication to offer a tailor-made answer to our clients’ specific needs.
Our clients may not have the same needs or technical environments, but our philosophy is to give each of them the one solution that will prove best for them. Our primary aim has always been and will always be the fulfilment of our clients’ requirements through the quality of service we provide.
Bacardi Martini
System engineering, business continuity and operation outsourcing for JD Edwards software package on AS/400 platform
Implementation of an IaaS infrastructure used for IT recovery of central applications for the Group in France
Implementation of a central SAN storage for a BRP
Banque de France
Microsoft Exchange and SharePoint engineering
Banque Palatine
System and AS/400 Production engineering (SAB software package)
Microsoft components engineering: Windows/Active Directory/Exchange architecture
Study for a Business Continuity Plan and follow-up of the implementation
Design and deployment of the LAN and the Telecom links during the relocation of the main Datacentre (200 servers)
Caisse des Dépôts et Consignations
Consulting on tools and methods applicable to IT Production during the migration project towards SAB banking ERP
Project management for banking IS rebuilding (implementation of SAB software package)
Crédit Agricole CIB
Restructuring of Network and Security Production, based on ITIL processes and methods
Worldwide outsourcing of operation and monitoring of LAN, WAN, and network security tools
Implementation and configuration of infrastructures for management of network access security (TippingPoint IPS/IDS nodes), management of QoS on WAN links (Ipanema nodes and shapers), network backbone (Cisco and Juniper) for all the central datacentres of the Group
Devanlay Lacoste
Support on Methods for the Service Desk activity in Devanlay Group
Reorganisation of the activity by implementing tools and methods, to respect ITIL best practices
Outsourcing of multi-sites Service Desk with processing of international calls outside business hours
EDF R&D
Network and System outsourcing for EDF R&D laboratory
Delivery of an hosted infrastructure and operation of applications for project VEHR (Electric and Hybrid Vehicle)
Epson France
Support for users and local technical infrastructures in France
Consulting for Business Continuity Plan
Study, conception and deployment of a LAN infrastructure for HQ and offices in the Paris area
Europcar
Project management for all network projects linked to the transfer of the Group’s datacentres in Germany
Deployment of a Wifi architecture with implementation of a specific authentication depending on the population (internal/guest)
Compliance with the Group’s standards for the networks of all HQs in Western Europe
Management and implementation of IT infrastructure projects during the relocation of French HQ (network, ToIP and workstations)
Groupe Chantelle
Coordination for international technical projects
Outsourcing of worldwide multi-lingual Service Desk – 25 sites on all continents (1500 PCs / industrial sites, trading subsidiaries, sales force)
Design, integration and deployment of a Windows 2008 R2 / Active Directory architecture for all the Group’s sites in the world
Level 3 support for Lotus Domino collaborative infrastructure
Groupe Chantelle
Delivery of a SaaS solution for mail filtering, antispam control and antivirus (PASS/MG), and users web access filtering (PASS/WG)
Design, integration, deployment, support and maintenance of LANs for all the Group’s sites in France and worldwide
Design, integration and support for a backup architecture for international sites, based on Synerway appliances
Design, integration and deployment of an applications virtualisation architecture, with Citrix XenApp
HEC Paris
Support for HEC Paris users: hotline, helpdesk and on-site support
Deployment of workstations for teachers and administrative staff
Delivery in SaaS mode of requests and incidents tickets management functions, based on EasyVista 2010 software package (PODS/SD)
Ingenico
Workstations support for the HQs in the Paris area (500 PCs / VIP context)
Support to administration and database management teams (SQL Server)
Design and integration of a monitoring solution based on Nagios/Centreon components
Support for system and network infrastructures evolution projects (Microsoft, Linux, VMware)
Krys Group
Outsourcing of Level 3 support for LAN and WAN
Design and implementation of the system architecture based on Microsoft components: Windows 2008 R2/Active Directory, Exchange, SharePoint, SQL Server
Oddo & Cie
AS/400 system engineering
Operation follow-up and monitoring of banking and flow exchange software packages, on Unix and AS/400 platforms
Management of Production launch projects on these platforms
24/5 Unix operation follow-up
Point P
Support on the restructuring of the IT Production function, based on ITIL best practices
Support on the implementation of ITIL-based best practices during the setting-up of a national Service Desk
Coordination for the integration, tests and deployment of Windows XP SP3 on 6000 workstations
Pomona
Office automation and application Service Desk
Deployment and migration of workstations for all the French sites of the Group
Unibail-Rodamco
Restructuring of the support function for end users
Management of the WAN migration project for all European sites
Study and implementation of the IT transfer of a Dutch datacentre towards a French datacentre, with restructuring of VMware virtualisation infrastructure and SAN network for all servers in the scope
Delivery of an IaaS service during the centralisation in France of all European infrastructures of Rodamco’s Group
